# Portsmouth Hospitals NHS Trust Quality Account 2009/10
**Historical document:** This page reproduces the Portsmouth Hospitals NHS Trust Quality Account for 2009/10. It is retained as an archive and should not be read as a current statement of Trust services or performance.
## About This Quality Account
This Quality Account reviews the quality of care provided by Portsmouth Hospitals NHS Trust during 2009/10 and sets out its priorities for improvement during 2010/11.
The report covers three principal areas:
* Patient safety
* Clinical effectiveness
* Patient experience
It also contains information about clinical audits, research, Care Quality Commission activity, patient feedback, complaints, workforce performance and priorities for the following year.
## Contents
1. Statement on Quality from the Chief Executive
2. Priorities for Improvement in 2010/11
* Patient Safety
* Clinical Effectiveness
* Patient Experience
3. Statement of Assurance from the Board
4. Clinical Audits
5. Clinical Research
6. Care Quality Commission
7. Information and Clinical Coding Quality
8. Review of Quality Performance
* Patient Safety
* Patient Experience
* Clinical Effectiveness
* Workforce
9. NHS Portsmouth Commissioner Statement
10. Portsmouth LINk Commentary
11. Research Activity Summary
## Part 1 – Statement on Quality from the Chief Executive
### Our Vision
> “To be recognised as a world-class hospital, leading the field through innovative healthcare solutions focused on the best outcome for our patients delivered in a safe, caring and inspiring environment.”
The Trust described three principal building blocks for achieving this vision: excellence in care, staff and facilities.
### Best Care
* Provide the best care as measured by clinical effectiveness, safety and patient experience.
* Be the hospital of choice for patients.
### Best People
* Achieve strategic aims through the Trust’s values and through the skills and personal development of staff.
* Be the employer of choice in South East Hampshire.
### Best Hospital
* Be in the top quartile of NHS hospitals for 95% of the services provided.
* Work with partners to create a sustainable organisation that eliminates waste and provides value for money.
During 2009/10, the Trust reported continued progress while acknowledging areas where further improvement was required.
The Quality Account established a baseline against which the Trust intended to monitor safety and quality during 2010/11.